tag:status.register365.com,2005:/historyRegister365 Status Page Status - Incident History2024-03-29T05:23:34+00:00Register365 Status Pagetag:status.register365.com,2005:Incident/203598832024-03-26T10:54:27+00:002024-03-26T10:54:27+00:00Telephone Lines down<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>10:54</var> GMT</small><br><strong>Resolved</strong> - Telephone lines are now back up and we look forward to speaking to you once more.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>10:39</var> GMT</small><br><strong>Investigating</strong> - We are currently unable to receive incoming telephone calls to our Contact Centre. This has been reported to our telephone provider and is being investigated as a priority. For any urgent enquiries, please create a support enquiry through your Online Control Panel - our team is standing by ready to assist.<br /><br />We will update this message once service has been restored.</p>tag:status.register365.com,2005:Incident/202911212024-03-22T01:00:57+00:002024-03-22T01:00:57+00:00Network connectivity maintainance<p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>01:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>22:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>12:47</var> GMT</small><br><strong>Scheduled</strong> - As part of scheduled device maintainance and upgrades we will need to move network traffic to our backup path. Once work is complete we will move the traffic back to the primary path. There may be a very brief interupption to network traffic on this link while it moves over to the backup path and again when it moves back.</p>tag:status.register365.com,2005:Incident/200803972024-03-13T04:00:56+00:002024-03-13T04:00:56+00:00Network maintenance<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>04:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>22:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>16:52</var> GMT</small><br><strong>Scheduled</strong> - During this network maintenance we will be installing a vendor-recommended firmware upgrade to linecards in core routers together with other minor configuration work. Customers may notice traffic taking different routes through our network and to/from the Internet as individual linecards restart.</p>tag:status.register365.com,2005:Incident/200803852024-03-08T04:00:56+00:002024-03-08T04:00:56+00:00Network maintenance<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>04:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>23:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>16:50</var> GMT</small><br><strong>Scheduled</strong> - During this maintenance we will be upgrading capacity on parts of our network and moving traffic onto other paths within the network as preparation for future maintenance. Customers may notice traffic taking different routes through our network and to/from the Internet.</p>tag:status.register365.com,2005:Incident/200803472024-03-06T04:00:56+00:002024-03-06T04:00:56+00:00Network maintenance<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>04:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>23:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>16:45</var> GMT</small><br><strong>Scheduled</strong> - During this network maintenance we will be installing a vendor-recommended firmware upgrade to linecards in core routers together with other minor configuration work. Customers may notice traffic taking different routes through our network and to/from the Internet as individual linecards restart.</p>tag:status.register365.com,2005:Incident/200586482024-02-28T09:31:10+00:002024-02-28T09:31:10+00:00MariaDB Upgrade<p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>09:31</var> GMT</small><br><strong>Completed</strong> - This scheduled maintenance is Postponed to a later date.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>16:16</var> GMT</small><br><strong>Scheduled</strong> - Commencing at 11:00 am on Thursday 29th February, we will be conducting an upgrade to MariaDB (version 10.2 upgrading to MariaDB 10.3) on mysql15 (mysql15.namesco.net, mysql15-remote.namesco.net, mysql15.mylogin.ie, mysql15-remote.mylogin.ie). <br />The change of version will only take a few seconds during the 3 hour window. We advise customers to check compatibility with the new version. <br />We thank customers for their patience and understanding during this essential work.</p>tag:status.register365.com,2005:Incident/200586382024-02-28T09:29:44+00:002024-02-28T09:29:44+00:00MariaDB Upgrade<p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>09:29</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>09:27</var> GMT</small><br><strong>Update</strong> - This scheduled maintenance is Postponed to a later date.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>16:14</var> GMT</small><br><strong>Scheduled</strong> - Commencing at 11:00 am on Wednesday 28th February, we will be conducting an upgrade to MariaDB (version 10.2 upgrading to MariaDB 10.3) on mysql14 (mysql14.namesco.net, mysql14-remote.namesco.net, mysql14.mylogin.ie, mysql14-remote.mylogin.ie). <br />The change of version will only take a few seconds during the 3 hour window. We advise customers to check compatibility with the new version. <br />We thank customers for their patience and understanding during this essential work.</p>tag:status.register365.com,2005:Incident/200796982024-02-26T16:28:00+00:002024-02-26T16:28:00+00:00Problem with incoming calls<p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>16:28</var> GMT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>15:28</var> GMT</small><br><strong>Investigating</strong> - We are currently unable to receive any incoming calls to our phone number. This is being investigated as a priority by the telephony provider, and we will update this message once it has been resolved. In the meantime, you can still contact us by creating a support enquiry through your Online Control Panel and we will get back to you as soon as possible. We apologise for any inconvenience this may be causing.</p>tag:status.register365.com,2005:Incident/200469582024-02-22T17:01:56+00:002024-02-22T17:01:56+00:00Emergency network maintenance<p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>17:01</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>13:01</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>11:05</var> GMT</small><br><strong>Scheduled</strong> - We're seeing a few intermittent network errors on a high speed link between core routers in our Reading datacentre. Having raised with the equipment vendor they've recommended changing the fibre between the routers, so we're going to do that. This shouldn't impact customers because there are multiple links and only 1 will be worked on at a time, but this does represent an at risk period for the network.</p>tag:status.register365.com,2005:Incident/198941262024-02-08T11:38:41+00:002024-02-08T11:38:41+00:00MariaDB Upgrade<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>11:38</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>11:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>15:33</var> GMT</small><br><strong>Scheduled</strong> - Commencing at 11:00 am on Thursday 8th February, we will be conducting an upgrade to MariaDB (version 10.2 upgrading to mariadb 10.3) on mysql12 (mysql12.namesco.net,mysql12-remote.namesco.net, mysql12.mylogin.ie, mysql12-remote.mylogin.ie).<br />The change of version will only take a few seconds during the 3 hour window. We advise customers to check compatibility with the new version. <br />We thank customers for their patience and understanding during this essential work.</p>tag:status.register365.com,2005:Incident/198941202024-02-07T13:01:07+00:002024-02-07T13:01:07+00:00MariaDB Upgrade<p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>13:01</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>11:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>15:31</var> GMT</small><br><strong>Scheduled</strong> - Commencing at 11:00 am on Wednesday 7th February, we will be conducting an upgrade to MariaDB (version 10.2 upgrading to mariadb 10.3) on mysql9 (mysql9.namesco.net, mysql9-remote.namesco.net, mysql9.mylogin.ie, mysql9-remote.mylogin.ie). <br />The change of version will only take a few seconds during the 3 hour window. We advise customers to check compatibility with the new version. <br />We thank customers for their patience and understanding during this essential work.</p>tag:status.register365.com,2005:Incident/199229062024-02-06T17:41:51+00:002024-02-06T17:41:51+00:00Online Control Panel, File Manager and password changes<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>17:41</var> GMT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>16:10</var> GMT</small><br><strong>Investigating</strong> - Some customers may be experiencing problems accessing the File Manager within their Online Control Panel, as well as the Webmail 1-Click Login links. Additionally, there may be a delay in password changes taking effect.<br /><br />We are looking into this as a priority and apologise for any inconvenience it may be causing.</p>tag:status.register365.com,2005:Incident/198940932024-02-06T14:00:12+00:002024-02-06T14:00:12+00:00MariaDB Upgrade<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>14:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>11:01</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>15:29</var> GMT</small><br><strong>Scheduled</strong> - Commencing at 11:00 am on Tuesday 6th February, we will be conducting an upgrade to MariaDB (version 10.2 upgrading to MariaDB 10.3) on mysql7 (mysql7.namesco.net, mysql7-remote.namesco.net). <br />The change of version will only take a few seconds during the 3 hour window. We advise customers to check compatibility with the new version. <br />We thank customers for their patience and understanding during this essential work.</p>tag:status.register365.com,2005:Incident/199125032024-02-05T17:30:25+00:002024-02-05T17:30:25+00:00Emergency maintenance - network<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>17:30</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>14:30</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>13:41</var> GMT</small><br><strong>Scheduled</strong> - We need to perform emergency maintenance on the core network in our datacentre in Reading as a result of a router linecard failure. A number of internal network links will be migrated. These are all backup or secondary links where, in each case, there's already an active primary link running on another router so this isn't expected to be customer-affecting. This does, however, create an "at risk" period for the network.</p>tag:status.register365.com,2005:Incident/198740632024-02-01T17:01:14+00:002024-02-01T17:01:14+00:00Network maintenance<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>17:01</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>10:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>09:26</var> GMT</small><br><strong>Scheduled</strong> - During this maintenance window we'll be deactivating legacy network circuits that are no longer in use. This isn't expected to cause customer impact as customer traffic isn't using these circuits, having already been migrated, but routing protocols are still configured on these interfaces so we're announcing this as an at risk period for the network.</p>tag:status.register365.com,2005:Incident/198197682024-02-01T11:35:11+00:002024-02-01T11:35:11+00:00MariaDB Upgrade<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>11:35</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>11:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>16:49</var> GMT</small><br><strong>Scheduled</strong> - Commencing at 11:00 am on Thursday 1st February, we will be conducting an upgrade to MariaDB version 10.2 upgrading to MariaDB 10.3) on mysql8 (mysql8.namesco.net, mysql8-remote.namesco.net). <br />The change of version will only take a few seconds during the 3 hour window. We advise customers to check compatibility with the new version. <br />We thank customers for their patience and understanding during this essential work.</p>tag:status.register365.com,2005:Incident/198563672024-01-30T16:01:41+00:002024-01-30T16:01:41+00:00Email platform upgrade<p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>16:01</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>13:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>10:54</var> GMT</small><br><strong>Scheduled</strong> - Rolling upgrades of the POP3/IMAP platform backend will be performed over the following day. No service impact is expected.</p>tag:status.register365.com,2005:Incident/198196722024-01-30T11:52:24+00:002024-01-30T11:52:24+00:00MariaDB Upgrade<p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>11:52</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>11:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>16:40</var> GMT</small><br><strong>Scheduled</strong> - Commencing at 11:00 am on Tuesday 30th January, we will be conducting an upgrade to MariaDB (version 10.2 upgrading to MariaDB 10.3) on mysql5/mysql0 (mysql5.namesco.net, mysql5-remote.namesco.net, mysql10.namesco.net, mysql10-remote.namesco.net). <br />The change of version will only take a few seconds during the 3 hour window. We advise customers to check compatibility with the new version. <br />We thank customers for their patience and understanding during this essential work.</p>tag:status.register365.com,2005:Incident/197536232024-01-25T11:30:57+00:002024-01-25T11:30:57+00:00MariaDB Upgrade<p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>11:30</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>11:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>15:32</var> GMT</small><br><strong>Scheduled</strong> - Commencing at 11:00 am on Thursday 25th January, we will be conducting an upgrade to MariaDB (version 10.2 upgrading to MariaDB 10.3) on mysql6 (mysql6.namesco.net, mysql6-remote.namesco.net). <br />The change of version will only take a few seconds during the 3 hour window. We advise customers to check compatibility with the new version. <br />We thank customers for their patience and understanding during this essential work.</p>tag:status.register365.com,2005:Incident/198085002024-01-25T02:00:34+00:002024-01-25T02:00:34+00:00Network device upgrade<p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>02:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>21:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>17:40</var> GMT</small><br><strong>Scheduled</strong> - We will be updating devices that processes traffic for the affected components, These devices are resilient and only the device will be worked on while they are inactive. These components will be at risk while this work is in progress.</p>tag:status.register365.com,2005:Incident/197536002024-01-23T11:30:38+00:002024-01-23T11:30:38+00:00MariaDB Upgrade<p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>11:30</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>11:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>15:30</var> GMT</small><br><strong>Scheduled</strong> - Commencing at 11:00 am on Tuesday 23rd January, we will be conducting an upgrade to MariaDB (version 10.2 upgrading to MariaDB 10.3) on mysql11 (mysql11.namesco.net, mysql11-remote.namesco.net, mysql11.mylogin.ie, mysql11-remote.mylogin.ie). <br />The change of version will only take a few seconds during the 3 hour window. We advise customers to check compatibility with the new version. <br />We thank customers for their patience and understanding during this essential work.</p>tag:status.register365.com,2005:Incident/197639052024-01-19T12:00:42+00:002024-01-19T12:00:42+00:00Test Maintenance - Please ignore<p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>12:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>11:28</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>10:28</var> GMT</small><br><strong>Scheduled</strong> - This is a test maintenance, please ignore</p>tag:status.register365.com,2005:Incident/196663132024-01-18T11:42:32+00:002024-01-18T11:42:32+00:00MariaDB Upgrade<p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>11:42</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>11:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>10:41</var> GMT</small><br><strong>Scheduled</strong> - Commencing at 11:00 am on Thursday 18th January, we will be conducting an upgrade to MariaDB (version 10.2 upgrading to MariaDB 10.3) on mysql4 (mysql4.mylogin.ie, mysql4-remote.mylogin.ie). <br />The change of version will only take a few seconds during the 3 hour window. We advise customers to check compatibility with the new version. <br />We thank customers for their patience and understanding during this essential work.</p>tag:status.register365.com,2005:Incident/196663022024-01-16T11:58:58+00:002024-01-16T11:58:58+00:00MariaDB upgrade<p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>11:58</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>11:03</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>10:39</var> GMT</small><br><strong>Scheduled</strong> - Commencing at 11:00 am on Tuesday 16th January, we will be conducting an upgrade to MariaDB (version 10.2 upgrading to MariaDB 10.3) on mysql2 (mysql2.mylogin.ie, mysql2-remote.mylogin.ie). <br />The change of version will only take a few seconds during the 3 hour window. We advise customers to check compatibility with the new version. <br />We thank customers for their patience and understanding during this essential work.</p>tag:status.register365.com,2005:Incident/196573522024-01-10T23:00:30+00:002024-01-10T23:00:30+00:00Network device upgrade<p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>23:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>22:36</var> GMT</small><br><strong>Update</strong> - Postponed to a later date.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>21:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 9</var>, <var data-var='time'>14:33</var> GMT</small><br><strong>Scheduled</strong> - We will be updating devices that processes traffic for the affected components, These devices are resilient and only the device will be worked on while they are inactive. These components will be at risk while this work is in progress.</p>